Privacy Policy

Privacy Policy Statement

We can be reached via email at info@justthewild.com

Your Information

We respect the privacy of our clients and the privacy of their personal information. All client information collected by Just the Wild is governed by our Terms & Conditions. Although we own the data storage, databases, and the cainedelacy.com website, you retain all rights to your information.

What We Collect

justthewild.com visitors – We primarily collect volunteered information through the use of web forms. When you request a catalog, we ask for the following information: your name, contact information, email address, mailing address, travel history and referral source. Users of cainedelacy.com also have the option to provide more information regarding their interests in Just the Wild and our products and our partner companies. When requesting to join the e-newsletter mailing list, we also collect your name and email address. Through the use of third-party partners, Just the Wild may collect and analyze certain visitors’ aggregate information regarding the use of cainedelacy.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, Cookie data, and live chat transcripts. Through the use of third-party partners, Just the Wild may also collect and analyze visitor-specific personal information that identifies you as an individual or relates to an identifiable individual, including but not limited to name, postal address, telephone number, email address, page visits, clicks or travel interests.

Email – We collect the email addresses and certain personally identifiable pieces of information of those who communicate with Just the Wild via email.

Trip Forms – Once travel arrangements are booked, clients will be given the opportunity to submit their required personal information via our Trip Forms. Although different information is required for different destinations, Trip Forms can ask for the following: payment information, emergency contact information, proof of medical evacuation insurance, past medical history, current medications, physical limitations, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.

Use of Information

We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, managing and enhancing customer data, lead generation, and research and analysis to operate and improve Just the Wild. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

The information we collect is not shared with or sold to other organizations, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

Accessing and Updating Personal Information

When you use the www.cainedelacy.com website, we make good-faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your information by logging into your Trip Forms account or contacting us by phone, email, or mail. We may decline to process requests that are unreasonably impractical such as requests concerning information residing on backup drives for which access is not otherwise required.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. You can, however, have your name put on our do-not-share list by emailing us at the above address, calling us at the above telephone number, or writing to us at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their email address online may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such emails, please let us know by sending us an email at the above address, calling us at the above telephone number, writing to us at the above address, unsubscribing direct in the emails sent. Persons who supply us with their emails online may receive emails from other reputable companies. You can, however, have your name put on our do-not-share list by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. If you wish to opt out of our email marketing, you will be given the choice to opt out at the bottom of each email. Please provide us with your name and email address. We will be sure your name is removed from the list we share with other organizations.

With respect to Ad Servers

We do not partner with nor have special relationships with any ad server companies.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at www.justthewild.com/privacy-policy. If we make a change to this policy by continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.

Those concerned with how private information is used by Just the Wild should contact us with any questions at info@justthewild.com.